How Katsubet Protects Your Data

When you register a Katsubet account, we ask for basic details: name, date of birth, email, mobile number and residential address. This is standard for any AUD-based casino account and lets us confirm you are 18 or over, as required for anyone accessing online gambling services in Australia. We do not collect more than we need to open and run your account.

Know Your Customer (KYC) Data

Before your first withdrawal, and sometimes earlier, we run identity checks known as KYC (Know Your Customer). This usually involves a government-issued photo ID, such as a driver's licence or passport, and sometimes a recent utility bill or bank statement to confirm your address. If you deposit by card or bank transfer, we may also ask for a photo of the card (with middle digits and CVV covered) or a statement showing the transaction, to confirm the payment method belongs to you.

KYC documents are stored securely and only accessed by trained support and compliance staff. We use them solely to verify your identity, prevent fraud, and meet standard anti-money-laundering practices that responsible gambling operators follow. We do not sell or share these documents with marketing companies.

Payment Data

Katsubet supports PayID, POLi, Visa, Mastercard, Bitcoin, Tether (USDT), Neosurf and bank transfer. Depending on the method you choose, our payment processors handle certain details directly, such as your PayID identifier, bank account number, or crypto wallet address. Card numbers are tokenised by our payment partners; Katsubet staff never see your full card number or PIN. Crypto transactions are recorded on public blockchains by nature, but Katsubet only links your wallet address to your account internally, not publicly.

Cookies and Tracking

Our site uses cookies to keep you logged in, remember your language and display preferences, and understand which pages and games Australian players use most. Some cookies come from analytics partners who help us see overall traffic patterns, not individual identities. You can disable cookies in your browser settings, though some features, like staying logged in between sessions, may stop working properly if you do.

How Long We Keep Your Data

We retain account and transaction data for as long as your account is active, and for a further period afterwards as required for financial record-keeping and dispute resolution. If you close your account permanently, you can request deletion of personal data that we are not legally or contractually required to retain. Some transaction records may need to be kept longer for audit purposes.

Your Rights

• Request a copy of the personal data we hold about you
• Ask us to correct inaccurate details on your account
• Request deletion of data we are not required to retain
• Withdraw consent for marketing emails or SMS at any time
• Ask how your KYC documents have been used or accessed

To exercise any of these rights, contact our support team through live chat or email, available during Australian hours. We aim to respond to privacy requests within a reasonable timeframe and may need to verify your identity first, to stop someone else accessing your data.

Sharing Data With Third Parties

We share data only where necessary: with payment processors to complete deposits and withdrawals, with identity verification providers to confirm KYC documents, and with game providers such as Pragmatic Play and Evolution Gaming where required for fair play logs and game history. We do not sell player data to advertisers.

Who Runs Katsubet

The registered company name behind Katsubet, along with its registered address, is published in the site footer. Please confirm those details there before submitting any sensitive documents, and keep a note of them for your own records.

Related Pages

For the full account terms, see our Terms and Conditions. For how we support players who need a break or limits, visit Responsible Gaming. For a breakdown of supported methods, check Payments. Ready to open an account? Head to Register.