The Rules Behind Every Game at Katsubet
How eligibility, accounts, bonuses, payments and disputes work at Katsubet, explained plainly for Australian players.
Katsubet Terms and Conditions, Explained
Last updated: September 29, 2026
This page walks through the structure of our terms and conditions in plain language. It does not replace the full terms document, which is always the binding version, but it gives you a clear map of what each section covers before you play.
Eligibility: who can hold a Katsubet account
You must be at least 18 years old to register at Katsubet. There is no exception to this rule. We may ask for proof of age and identity at any point, most commonly before a first withdrawal, and an account can be suspended while that check is pending. Self-excluded players, and anyone restricted from online gambling in their jurisdiction, are not eligible to play. One account per person, per household and per verified identity document is the standard rule. Duplicate accounts, whether opened accidentally or deliberately, can lead to funds being held while we review the situation.
Account rules
The details you register with, your name, date of birth, address and contact information, must be accurate and kept up to date. Your account is for your personal use only: it cannot be transferred, shared or used on behalf of someone else. You are responsible for keeping your password secure and for any activity that happens under your login, so use a strong password and do not share your device with anyone while logged in.
- Accounts are held in AUD by default, with no currency conversion fees on standard AUD transactions.
- We may request identity documents such as a driver's licence or passport, and proof of address, before releasing a withdrawal.
- Inactive accounts may be subject to a dormancy process outlined in the full terms document.
- We reserve the right to close or suspend an account that breaches these terms, pending investigation.
- Self-exclusion and deposit limit requests are actioned once submitted through account settings or support.
Bonus terms
Katsubet runs a welcome package for new players plus regular free spins offers on selected pokies. Exact match percentages, spin counts and wagering requirements are confirmed at sign-up or on the relevant Bonus page, and T&Cs apply to every offer. In general, bonus funds and free spin winnings carry a wagering requirement that must be cleared before any withdrawal, game contribution rates vary by title, and there is usually a maximum bet size while a bonus is active. Breaching bonus-specific conditions, such as using a strategy the terms class as bonus abuse, can result in forfeiture of the bonus and any winnings generated from it.
Payment terms
Deposits and withdrawals at Katsubet run through PayID, POLi, Visa, Mastercard, Bitcoin, Tether (USDT), Neosurf and bank transfer. Deposits are typically instant. Withdrawals are processed once identity verification is complete and may take longer for first-time payouts than for later ones. Minimum and maximum transaction limits apply and are listed on the Payments page. Payouts are generally returned via the same method used to deposit where that is possible, which is standard practice for anti-fraud reasons. We do not cover fees charged by your bank or payment provider outside our platform.
| Section | Covers |
|---|---|
| Eligibility | Age, identity, jurisdiction, one account per person |
| Account rules | Accuracy of details, password security, dormancy |
| Bonus terms | Wagering requirements, game contributions, bonus abuse |
| Payment terms | Deposit and withdrawal methods, limits, verification |
| Dispute process | How to raise, escalate and resolve a complaint |
Dispute process
If something looks wrong on your account, whether it is a bonus that did not apply correctly or a withdrawal that seems delayed, contact our support team first through live chat or email. Most issues are resolved at this first stage. If you are not satisfied with the outcome, you can ask for the matter to be escalated internally for a formal review, which typically involves a specific team looking again at the account history and any relevant game logs. Keep records of your communication, including dates and any reference numbers given to you, since these make an escalation faster to handle.
Changes to these terms
We may update our terms and conditions from time to time to reflect new games, payment options or regulatory guidance relevant to the Australian market. Material changes are typically flagged on the site, and continued use of your account after an update counts as acceptance of the revised terms. It is worth checking this page occasionally, particularly before claiming a new bonus.
Licensing and the registered entity
The registered company name behind Katsubet, along with any licensing details, is published in the site footer. Please confirm those details there rather than relying on any third-party source. The Australian Communications and Media Authority (ACMA) regulates online gambling advertising and access within Australia, but it does not license individual offshore operators, so treat any licensing claims you see elsewhere with caution and check our footer directly.
Related pages
For more detail on the topics touched on here, see Bonus for current offers, Payments for deposit and withdrawal methods, and Responsible Gaming for tools and support links. Ready to play? Head to Register to set up your account.